Online and offline Billing
Online and offline Billing
DIAGOSOFT HEALTHCARE offers a comprehensive billing system designed for diagnostic centres that handles both online (web-based) and offline (hybrid) billing operations. The system is primarily a web-based Diagnostic Management System (DMS), but also offers solutions for scenarios with unstable internet connectivity.
Online Billing Features
Web-Based Access: The core system is web-based, meaning bills can be created and managed from any HTML5-supported browser, requiring no local software installation.
Automatic Synchronization: Patient and billing details automatically synchronize with the main server, ensuring data consistency across the network.
Patient Portal & App Integration: Patients can access their billing details and make payments via a dedicated patient portal or mobile app.
Multi-Channel Payment Handling: The system can integrate with various payment gateways to accept online payments, e-wallets, and card payments.
Invoice Management: It allows for the creation of customized, automated invoices, managing accounts, tracking patient outstanding balances, and generating detailed financial reports.
Real-time Tracking: The system offers real-time financial tracking and reporting through a multi-view finance dashboard.
Offline Billing Capabilities
The software is available in a hybrid deployment (Online/Offline) version, allowing operations to continue even when internet connectivity is a concern.
Local Processing: In an offline scenario (e.g., due to network failure), the system or specific POS terminals can continue to process transactions and create bills locally.
Store-and-Forward Mechanism: Transaction data is securely stored locally and automatically queued. When internet connectivity is restored, the offline data is uploaded and synchronized with the main online server, preventing data loss and ensuring continuous operation.
Specific Offline Modes: The offline functionality is designed for reliability in locations with inconsistent internet, such as rural areas.
The integrated approach ensures a seamless revenue cycle, combining the accessibility of online systems with the reliability of offline operations for critical billing functions.