The DIAGOSOFT system manages patient reports through both online web portals/mobile apps and offline software installations, facilitating seamless viewing for patients and administrators.
The primary method for patient and associate access is through dedicated, secure web portals or patient-specific mobile applications.
Access: Patients receive a unique username and password to log into their specific diagnostic centre’s portal, e.g., https://login.diagosoft.com/ .
Availability: Reports are accessible 24/7 from any HTML5-supported browser or mobile device, allowing patients to view their results from anywhere at any time.
Functionality: Users can track the status of their tests (e.g., “in process”, “ready for review”), view the final results, and download the test reports as PDFs or other required formats.
Security: Access is controlled through secure login credentials, ensuring patient confidentiality.
For lab administrators and staff working within the clinic or hospital system, or in areas with inconsistent internet, offline viewing is supported through the hybrid software deployment.
Software Installation: While the core is web-based, specific modules or the entire system can operate in an offline or hybrid mode within the lab’s infrastructure.
Local Storage: In an offline scenario, patient data and generated reports are securely stored locally on the clinic’s server or specific PC terminals.
Continuous Workflow: This ensures that lab staff can continue generating, reviewing, and printing reports without internet connectivity disruptions.
Synchronization: Once connectivity is restored, the locally stored data automatically synchronizes with the main online server, ensuring that the online portals are updated with the latest reports.
This dual approach ensures both convenience for the patient through online access and operational reliability for the lab through offline functionality.
Would you like to know the specific information a patient needs to view their report online, or perhaps the system requirements for the offline report viewing software? We can focus on that next.